Refund Policy

Last updated: 2025-02-18

Verboloom subscriptions are billed monthly in advance and renew until canceled. Cancel through your account or contact support before the next renewal to prevent another charge. Unless applicable law requires otherwise, cancellation stops future renewals but does not refund the current billing period; you can use your plan through its end.

Fees are generally non-refundable once a billing period has started. This does not limit non-waivable consumer rights, including a cooling-off or withdrawal right where applicable. We review duplicate charges, incorrect amounts, and material failures to provide a paid service. If a charge was made in error or the service was materially unavailable in a way we are responsible for, contact us promptly so we can assess an appropriate correction, credit, or refund under applicable law.

Charges for successfully processed usage are generally not refundable. If you believe usage or a charge is incorrect, contact support with your account and transaction details. Never send a full payment card number. Approved refunds are returned to the original payment method where possible; processing times depend on the payment provider and bank.

Changes to this policy do not remove rights that already apply to a completed purchase. Mandatory law applies if it conflicts with this policy.